Terms of Use

Last updated: February 2026

Welcome to tryhomematchr.com (the “Site”), an internet property of HomeMatchr (referred to as “HomeMatchr,” “we,” “us,” or “our”). These Terms of Use (the “Terms”) govern your access to and use of the Site and any related services, including our lead generation and contractor matching services. By accessing or using the Site or our services (collectively, the “HomeMatchr Offerings”), you agree, without limitation or qualification, to be bound by these Terms in their entirety, as well as our Privacy Policy and any other applicable policies or guidelines which are hereby incorporated by reference (collectively, the “Agreement”). If you do not agree with any part of the Agreement, you are not authorized to use the HomeMatchr Offerings.

1. Acceptance of Terms & Services Description

By using the Site, including when you: (a) access or browse any content or pages; or (b) submit an inquiry or request for home improvement services through our lead form, you acknowledge that you understand and agree to these Terms. HomeMatchr provides a platform to match consumers with third-party contractors and service providers in the home improvement industry (“Third-Party Contractors”). We do not provide any home improvement or contracting services ourselves; rather, we act solely as a lead generator and referral service to connect you with independent contractors who offer the services you seek.

HomeMatchr is a third-party lead generation and matching service covering categories including roofing, replacement windows, solar panels, air conditioning, heat pumps, insulation, bathroom remodeling, home batteries, EV chargers, water treatment and siding. We are not a licensed contractor, service provider, or broker, and we do not endorse or guarantee any particular Third-Party Contractor or their services. We simply collect the information you provide and transmit it to our partners or directly to contractors for the purpose of fulfilling your request. Any services ultimately provided to you by a contractor are solely between you and that contractor, and subject to whatever agreement you enter with them.

By submitting a service request or contact form on our Site, you authorize us to share the contact and project information you provide with Third-Party Contractors and/or our network partners in order to attempt to match you with suitable service professionals. This may include, for example, providing your information to our partner Angi or similar fulfillment partners so that contractors can respond to your inquiry. (If we cannot directly match you with a contractor in your area, we may pass your details to other reputable contractor networks to assist in fulfilling your request.) You understand that by providing your information, you may be contacted (via phone, text, email, or other means) by those contractors or partners to discuss your project. Your submission of information is your formal request to be contacted by contractors about the services you inquired about.

2. Third-Party Contractors – No Endorsement or Warranty

All Third-Party Contractors are independent entities not employed or controlled by HomeMatchr. We do not sponsor, recommend, or endorse any specific contractor, business, or service provider that may contact you through our service. The information about contractors (if any is displayed on our Site) is provided by the contractors themselves or other third parties, and we do not guarantee that any such information (including licenses, qualifications, or reviews) is accurate or up-to-date. Use your own judgment and exercise caution when engaging any contractor. You are solely responsible for evaluating and selecting a contractor for your project; all agreements, work quality, payments, and outcomes are strictly between you and the contractor.

No Guarantee of Services: We do not guarantee or warrant the performance, quality, or outcome of any work or services performed by the contractors you may be matched with. Any issues or disputes regarding a contractor’s work must be resolved between you and the contractor, not with us.

No Endorsement: The appearance of a contractor’s name or company in our network or any description of their services does not constitute an endorsement or recommendation by HomeMatchr. We make no representations or warranties about any contractor’s skills, integrity, professional qualifications, insurance, licensing, or ability to perform your job. HomeMatchr does not supervise or control the work of contractors and does not guarantee the outcome of any project they undertake.

Disclaimer of Liability for Contractors: Because we are not a party to any agreement between you and a contractor, and have no control over the contractors or their services, we will not be held responsible or liable for any work, services, or outcomes provided by any contractor that you find through our service. This includes (without limitation) any property damage, personal injury, unsatisfactory work quality, delays, failure to complete a job, or any other claims that arise out of the services provided by a contractor. HomeMatchr shall not be liable for any loss, damage, or injury arising from the actions or omissions of any Third-Party Contractor. You assume all risks arising out of your communications and dealings with contractors.

In the event that you have a dispute with a contractor or any third party (such as a billing or quality-of-work issue), you agree that you release HomeMatchr (and our parent company, officers, directors, agents, employees, and affiliates) from any claims, demands, and damages of every kind and nature arising out of or connected with such dispute.

3. User Eligibility and Conduct

The HomeMatchr Offerings are intended for use only by individuals 18 years of age or older who can form legally binding contracts under applicable law. If you are under 18 (or the age of majority in your jurisdiction), you are not permitted to use this Site or submit service requests. By using our Site, you represent that you meet the eligibility requirement.

Accurate Information: To submit a lead or request services, you may be required to provide certain information (“Registration Data”), such as your name, contact information (phone, email), address or ZIP code, and details about your project needs. You agree to provide true, current, and complete information and to refrain from submitting any false or misleading request. If any of your information changes or if you realize you provided incorrect details, you agree to update or correct it as soon as possible. We rely on the information you submit to match you with contractors, so inaccurate information could result in delays or miscommunications for which we are not responsible.

Lawful Use Only: You agree to use the Site and services only for lawful purposes and in compliance with these Terms. In your use of the Site, you agree not to:

• Violate any applicable laws or regulations;
• Post or transmit any unlawful, harmful, or objectionable content (e.g., no defamatory, obscene, fraudulent, or harassing material);
• Impersonate any person or entity or misrepresent your affiliation;
• Use the Site to distribute spam, chain letters, or unsolicited advertisements;
• Attempt to interfere with the proper working of the Site (including by introducing viruses or any other harmful code);
• Scrape, data-mine, or use any robot or automated means to access the Site without our permission;
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks related to the Site.

We reserve the right (but have no obligation) to suspend or terminate your access to the Site if we believe you are violating any part of these Terms or engaging in any inappropriate or abusive behavior. Any illegal or unauthorized use of our Site or services is strictly prohibited and may result in termination of your right to use the Site, and/or referral to law enforcement authorities.

4. Intellectual Property and Site Content

Ownership: The Site and all content and materials on HomeMatchr (including text, graphics, logos, button icons, images, software, and compilation of data) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. “HomeMatchr” and associated logos and designs are trademarks or service marks owned by HomeMatchr. All rights are reserved.

Limited License: We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and its content for your personal, non-commercial use in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Site without our prior written consent. No license or rights not expressly granted in these Terms are granted by implication or otherwise.

Prohibited Actions: Except as expressly permitted by us in writing, you agree not to: (i) remove or alter any copyright, trademark or other proprietary rights notice on the Site or in any content; (ii) use any Site content in a manner that suggests an association with or endorsement by us of any product, service, or entity; (iii) reverse engineer, decompile, or disassemble any portion of the Site or its underlying technology; or (iv) use any of our trademarks or service marks without permission.

User Content: Currently, our Site is primarily a lead submission platform and does not offer interactive features for user-generated content such as forums or reviews. However, if in the future you submit or post any content (such as comments, feedback, or reviews) on our Site, you agree that such submissions will not contain any illegal, offensive, or infringing material. By submitting any content, you would grant us a royalty-free, perpetual license to use, reproduce, or display that content as needed. We would also reserve the right to remove any user-submitted content that we deem violates our policies or is inappropriate.

5. Privacy

Your submission of information through our Site is governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices. By using the Site or submitting your personal information, you consent to the collection and use of information as described in the Privacy Policy. Notably, as described above, the information you provide in a service request form will be shared with Third-Party Contractors and trusted partners solely for the purpose of providing you with the requested quotes or services.

6. Disclaimer of Warranties

Use at Your Own Risk: Your use of the HomeMatchr Offerings is at your sole risk. The Site and all services and information provided through it are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. To the fullest extent permitted under applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

Without limiting the generality of the foregoing, we make no warranty or representation that: (a) the Site or services will meet your requirements or expectations; (b) your access will be uninterrupted, timely, secure, or error-free; (c) any results (such as contractor quotes or services) that may be obtained from the use of the Site will be accurate or reliable; or (d) any errors in the Site or content will be corrected. We do not guarantee that you will be able to find a contractor through our service or that contractors will be available in your area or willing to undertake your project. We also cannot guarantee that the contractors who contact you (or to whom your information is sent) will meet your expectations or requirements.

No Liability for Technology Issues: You acknowledge that the Site’s operation may be subject to technical limitations or issues. We are not responsible for any problems or technical malfunctions of any telephone network or lines, computer online systems, servers or providers, software, failure of email on account of technical problems, or traffic congestion on the internet or on any website. We do not warrant that the Site will be free of viruses or other harmful components, and you are responsible for implementing procedures to satisfy your particular requirements for data backup and security.

No Advice or Professional Warranty: Any information, content, or materials on the Site (such as cost guides or articles) are for general informational purposes only and do not constitute professional, financial, tax or legal advice. Cost figures are general estimates and are not quotes. No advice or information, whether oral or written, obtained by you from us or through the Site, shall create any warranty not expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, any implied warranties are limited to the minimum scope and duration permitted by applicable law.

7. Limitation of Liability

To the fullest extent permitted by law, HomeMatchr and its affiliates, officers, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, revenue, goodwill, data, or other intangible losses, arising out of or related to your use of (or inability to use) the Site or services. This limitation of liability applies to all causes of action, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Without limiting the generality of the above, you expressly agree that we will not be liable for:

• Any act or omission of a Third-Party Contractor, or for the quality, safety, legality, or reliability of any services or products provided by a third party. We are not responsible for the contractors’ conduct or performance, and you must resolve any dispute between you and a contractor directly with that contractor.
• Your inability to obtain services or matches through our Site, or your dissatisfaction with any contractors or services obtained through our Site.
• Unauthorized access to or alteration of your data or transmissions.
• Any other matter relating to your use of the Site or services.

In no event shall our total cumulative liability to you for any claims arising out of or relating to the HomeMatchr Offerings exceed the amount of $500.00 (five hundred U.S. dollars). You acknowledge that this limitation of liability is a fundamental part of the basis of the bargain between you and us, and that we would not provide the services to you without such limitations.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. In such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless HomeMatchr, its parent, subsidiaries, affiliates, and each of their respective officers, directors, members, employees, agents, and partners, from and against any and all claims, suits, actions, demands, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Site or services, (b) your violation of these Terms or of any law or regulation, (c) your infringement of any third-party right (including any intellectual property or privacy right), or (d) any dispute or issue between you and any third party (including any contractor). This indemnification obligation will survive the termination or expiration of these Terms and your use of the Site.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at your expense), and you agree not to settle any such matter without our prior written consent.

9. Changes to Terms and Termination

Modifications to Terms: We reserve the right to modify or update these Terms (and any additional terms or policies) at any time in our sole discretion. If we do so, we will post the updated Terms on the Site and update the “Last updated” date. It is your responsibility to review these Terms periodically for changes. If you continue to use the Site after any modifications to the Terms become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, you must stop using the Site.

We may (at our discretion) also provide notice of significant changes, such as via a notice on our homepage or via email if you have provided one, but are not required to do so. For changes to provisions that involve Dispute Resolution (including arbitration and class action waiver provisions), we will not apply those changes to any dispute of which we had notice and which arose before the update.

Termination: We reserve the right to terminate or suspend your access to the Site and services at any time, for any reason or no reason, including if we, in our sole judgment, believe you have violated these Terms or otherwise engaged in conduct that is harmful to us or others. We may do so without prior notice. In addition, you have the right to stop using the Site at any time. If your use of the Site is terminated (by you or by us), these Terms will survive such termination with respect to any provisions that by their nature should survive (such as disclaimers of warranty, limitations of liability, indemnification, dispute resolution, and general terms).

10. Third-Party Websites and Links

The Site may contain links to third-party websites or services (for example, links to contractor websites, partner sites, advertisements, or social media pages). These third-party sites are not owned or controlled by HomeMatchr, and we provide these links only as a convenience to users. We have no control over and assume no responsibility for the content, policies, or practices of any third-party websites or services. If you access a third-party website via a link on our Site, you do so at your own risk. Any transactions or interactions between you and such third parties are solely between you and that third party, and we shall not be liable for any loss or damage of any sort incurred in connection with such dealings.

We strongly encourage you to review the terms and conditions and privacy policy of any third-party website that you visit via links on our Site. Our inclusion of any link does not imply any endorsement of the linked site or any association with its operators.

11. Governing Law

This Agreement and your use of the Site shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Although our company is based in the United Arab Emirates, you agree that the choice of Delaware law is to provide a uniform set of rules applicable to all users, regardless of location.

If any provision of these Terms is found by an arbitrator or court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect.

12. Dispute Resolution & Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. It affects your rights by requiring any disputes between you and HomeMatchr to be resolved through binding arbitration rather than in court, and by waiving your right to participate in a class action or class-wide arbitration.

Initial Dispute Resolution: Most concerns can be resolved quickly by contacting us. In the event of any dispute, claim, or controversy arising out of or relating to your use of the Site or these Terms, you agree to first try to resolve the issue informally by contacting us in writing (via email or postal mail) and providing a brief written description of your dispute and your contact information (“Initial Dispute Notice”). We will attempt in good faith to resolve the dispute informally. If we are not able to resolve the dispute within 30 days of our receipt of the Initial Dispute Notice, then either you or we may initiate arbitration as described below.

Binding Arbitration: Except for matters that may be brought in small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Site or services (collectively, “Disputes”) that cannot be resolved informally or in small claims court shall be finally resolved by binding arbitration on an individual basis, under the auspices of the American Arbitration Association (AAA), in accordance with the Consumer Arbitration Rules of the AAA then in effect. Arbitration is less formal than a lawsuit in court and uses a neutral arbitrator instead of a judge or jury. The arbitrator’s decision will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Arbitration Procedure: If you initiate arbitration, you will be required to pay a filing fee (except where waived by the AAA for financial hardship or except as provided below). For claims of US $10,000 or less, you have the choice as to whether the arbitration will be conducted (a) solely on the basis of documents submitted to the arbitrator; (b) through a telephonic or video appearance; or (c) by an in-person hearing as established by the AAA rules. Any in-person arbitration hearing will take place at a location that is reasonably convenient for both parties; if the parties cannot agree, the AAA or arbitrator will determine the location in accordance with the AAA rules (for example, the county of your residence or another appropriate venue).

Arbitrator’s Authority: The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of this arbitration agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and HomeMatchr. The arbitrator can award any individual relief or individual remedies that a court of law could award to an individual under these Terms and applicable law. The arbitrator, however, may not award declaratory or injunctive relief on behalf of anyone who is not a party to the arbitration.

Costs of Arbitration: Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules. If your claim for damages does not exceed $10,000, we will reimburse your filing fee if you make a request in writing, unless the arbitrator finds your claims frivolous or brought in bad faith. Additionally, if the arbitrator issues you an award that is greater than the value of our last written settlement offer (if any) made before an arbitrator was selected, then we will: (i) pay whatever filing, administration, or arbitrator fees you incurred that would otherwise be your obligation under AAA rules, and (ii) if you retained an attorney, reimburse your reasonable attorneys’ fees for the arbitration, at the arbitrator’s discretion.

Class Action Waiver: You and we agree that all Disputes will be resolved by binding arbitration on an individual basis only. You hereby waive the right to participate in any class, collective, or representative action against us, whether in arbitration or otherwise. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if we are a party to the proceeding. The arbitrator may award relief (including injunctive relief) only on an individual basis, and not in any collective or class proceeding. If a court or arbitrator determines that the class action waiver is unenforceable in an action that is not a mass arbitration (defined as 25 or more similar claims handled by the same counsel), then the arbitration agreement will be unenforceable and the Dispute will proceed in court. However, the parties agree that if the class waiver is deemed unenforceable in a mass arbitration, it shall not serve to invalidate the agreement to arbitrate; instead, the AAA may be asked to appoint a special arbitrator to decide if mass arbitration can be conducted and under what procedure, consistent with AAA rules and due process.

Opt-Out: You have the right to opt out of this arbitration agreement and class action waiver within 30 days of first accepting these Terms (for example, from the date you first use the Site), by sending written notice of your decision to opt out to our contact address provided below. Your opt-out notice must include your name, address, phone number, and a clear statement that you want to opt out of the arbitration agreement. If you opt out, your decision will apply only to you; HomeMatchr will not be bound by the arbitration provisions either with respect to claims brought by you. Opting out of this arbitration agreement will not affect any other provisions of these Terms, including the requirement to give pre-arbitration notice of disputes.

Exceptions: Nothing in this Section shall prevent either party from seeking injunctive or equitable relief in a court for matters related to intellectual property or unauthorized access to the Site or services (for example, any use of our service that violates these Terms in a manner that is unlawful or may cause irreparable harm that cannot be adequately remedied by monetary damages). Moreover, either party may bring an individual action in small claims court for Disputes within the scope of such court’s jurisdiction, in lieu of arbitration.

Survival: This Arbitration Agreement and Class Action Waiver shall survive any termination of your use of the Site or these Terms.

13. Miscellaneous

Entire Agreement: These Terms (along with the incorporated Privacy Policy and any other policies or guidelines we post) constitute the entire agreement between you and HomeMatchr regarding your use of HomeMatchr, and supersede all prior or contemporaneous understandings or agreements, whether written or oral, regarding such subject matter.

No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of HomeMatchr.

Severability: If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The remaining Terms will remain in full force and effect, except to the extent that an arbitration clause or class action waiver is deemed unenforceable as explained above (in which case the relevant dispute resolution provisions shall be severable).

Assignment: You may not assign or transfer these Terms (or any of your rights or obligations hereunder) without our prior written consent. We may assign these Terms or any rights hereunder without your consent and without notice.

Relationship of Parties: You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms or your use of the Site.

Headings: The section titles in these Terms are for convenience only and have no legal or contractual effect.

Force Majeure: We shall not be liable for any delay or failure to perform any obligation herein if the delay or failure is due to unforeseen events beyond our reasonable control, such as strikes, blockade, war, terrorism, riots, natural disasters, pandemics, failure of utility or telecommunications service, or any other force majeure event.

14. Contact Us

If you have any questions, concerns, or comments about these Terms or the HomeMatchr Offerings, please feel free to contact us:

• HomeMatchr
• IFZA Business Park, DDP (Dubai Digital Park)
• Premises 89943-001, Dubai Silicon Oasis
• Dubai 342001, United Arab Emirates
• Email: partnerships@tryhomematchr.com